ConsumerReports Ranked the Ford C-Max Energi High for Owner Satisfaction

Yesterday, I published a blog on media reports on the Ford C-Max Energi having the worst reliability of all vehicles covered by ConsumerReports.  According to a member on the Ford C-Max Energi Forum, the Energi had the largest percent of owners reporting reliability problems.  The most common issues for the Energi were with the audio, navigation, and entertainment.  The car’s mechanical reliability scored well.  However, the owner satisfaction was not reported by the media, as far as I’ve seen.  According to the same forum member, ConsumerReports asked members, “Considering all factors (price, performance, reliability, comfort, enjoyment, etc.), would you get this car if you had to do it all over again?”  Out of 19 hybrids, PHEVs and EVs, the Energi was third in the rankings with a score of 84 behind the Tesla Model S (score of 99) and Chevrolet Volt (score of 91).

The ConsumerReports press release didn’t mention the high owner satisfaction score for the Energi.  These are the quotes from their press release which led to the negative coverage by the media, “The top predicted-reliability score went to the redesigned 2014 Subaru Forester SUV, which hadn’t been on the market for very long when CR conducted the survey. The Ford C-Max Energi plug-in hybrid got the worst score, and the regular C-Max Hybrid wasn’t much better.  …Hybrids and electric cars continue to do well. … Ford’s C-Max and Fusion hybrids were the only exceptions.”

ConsumerReports also published yesterday an article titled, “The 10 least reliable cars.  These vehicles aren’t a smart purchase.”  The Ford C-Max Energi is listed as the worst and the Hybrid is fourth, after the Escape and Mini Cooper Countryman.


Enhanced by Zemanta

My Favorite Car Is Trashed by ConsumerReports and the Media

Ford C-Max Energi: ConsumerReports Trashes It; I Enjoy It

Ford C-Max Energi: ConsumerReports Trashes It; I Enjoy It

If you haven’t heard, ConsumerReports has given the Ford C-Max Energi the worse rating of all vehicles.  My favorite car is being trashed.  The media is giving it lots of coverage.  I haven’t paid the $6.95 to subscribe for one month to to see their findings myself.  So far, I haven’t had issues with our Ford C-Max Energi after driving it over 6,000 miles in the last two months.  Despite ConsumerReports reliability prediction, I think it’s a great car.  I’ve included below a variety of quotes from media outlets that will be of interest to those following the C-Max.

The LA Times, “The five least reliable vehicles are the Ford C-MAX Energi plug-in hybrid, the turbocharged Ford Escape, the Mini Countryman, the Ford C-MAX hybrid and the Nissan Pathfinder. … Plug-in hybrids – cars that can run for some distance powered by electricity before a gasoline engine kicks in and extends the range by hundreds of miles – scored poorly in the survey. …While the Prius ranked as Toyota’s most reliable car, the plug-in version of the Prius was the automaker’s lowest-scoring vehicle. Similarly, the plug-in version of Ford’s C-Max hybrid ranked as its least reliable vehicle overall.” (NBC Channel), “The least reliable car in the survey is Ford’s C-Max Energy plug-in hybrid. … But the news for Ford and Lincoln was not so good. Ford and Lincoln have had trouble with the MyTouch ‘infotainment’ system for the last two years. The survey found that complaints went down after Ford updated the system, but the rate of problems is still high.”, “At Toyota, the Camry, RAV-4 and Prius-V were all dropped from the recommended list after receiving a “poor” rating in a crash test conducted by the Insurance Institute for Highway Safety. … The brand’s C-Max Energi was rated its worst model.”, “Chevrolet, Buick and Cadillac brands all beat Ford, which lagged at 26th out of 28 places. Ford bested only its own Lincoln brand and Mini. … The Ford C-Max plug-in hybrid got the worst overall score, and the regular C-Max hybrid fared nearly as poorly.  … Other than Ford C-Max and Ford Fusion hybrid, hybrid and electric cars continued to rank well for their reliability. The Nissan Leaf electric car and hybrids Toyota Prius, Lexus ES 300h and Honda CR-Z all ranked among the top models.  … If you are or soon will be shopping for a new or used car, look up the models you are considering on the CR reliability list. It could save you money and trouble later.”, “Consumer Reports is one of the most widely trusted names for consumers shopping for cars, and companies try to ensure their vehicles earn the magazine’s coveted “recommended” rating. …The vehicle with the top predicted reliability score was the 2014 Subaru Forester SUV, while Ford Co’s C-Max Energi plug-in hybrid vehicle received the worst score, Consumer Reports said.”

And direct from ConsumerReports, “The worst score goes to the Ford C-Max Energi plug-in hybrid, with the regular C-Max Hybrid not faring much better. To be clear, this should not cast a negative light on other electric cars or hybrids. In fact, the Toyota Prius, Lexus ES 300h, Toyota Prius C, and Honda CR-Z hybrids, along with the pure-electric Nissan Leaf, were among the top models in reliability. This is more of a Ford issue.”

If you want to follow what forum users are saying:

Ford C-Max Hybrid Forum

Ford C-Max Energi Forum

Enhanced by Zemanta

The Ford C-Max and Alternative Electrified Vehicles

As I’ve researched the Ford C-Max Hybrid and Energi, I’ve kept track of news and reviews of alternative electrified vehicles.  I’ve listed below some of the more interesting reviews and articles to me on electrified vehicles including power split hybrids like the Prius, extended range electrics like the Volt, and full electric vehicles like the Tesla and Leaf.  This list is not intended to be comprehensive though.  I’ll keep updating this page along with the separate page of reviews for the C-Max.

Audi A3 Sportback E-Tron

Autoblog, Audi A3 E-Tron is a look at battery-operated things to come, March 5, 2013

Edmunds, 2014 Audi A3 E-tron Plug-in Hybrid Debuts, February 21, 2013

BMW i3, 2014 BMW i3 First Drive, October 24, 2013, BMWs i3 – The Designs Deep Dive

Electric Vehicle News, BMW i3 to be range extended by 2 cal motorcycle engine, BMW i3 Electric Car: Motorcycle Engine Range-Extender For 250 Mile Range

Chevrolet Volt, 2013 Chevrolet Volt Review, New “Chevrolet Volt Driver Challenge” Owner App Lets Drivers Find out How Efficient they REALLY Are

CNET, GM extends EV drivability with apps

Forbes, 2013 Chevrolet Volt – Not Quite Electrifying, GM Working On Software Update To Improve iPhone 5 Bluetooth Connectivity

The Street, Think GM’s Volt Is Failing? Think Again

The Street, Chevrolet Volt 2.0: What to Expect

Ford Fusion Hybrid

The Car Connection, 2013 Ford Fusion: The Car Connection’s Best Car To Buy 2013 Video and Text

CNET, 2013 Ford Fusion Hybrid: Ford puts its best tech forward in this mid-size sedan, February 27, 2013

Detroit Free Press, 2013 Ford Fusion named Green Car of the Year, Ford Fusion Named 2013 Best Redesigned Vehicle By Kelley Blue Book’s, 2013 Ford Fusion Review – Because sexy sells Video and Text

Car and Driver, 2013 Ford Fusion Hybrid, You Belong to the City: Detroit makes a hybrid with real-car refinement and style., Ford Fusion: Green Car of the Year Video

CultureMap Dallas, Smart Energy Car of the Year: Ford Fusion Hybrid is the most fun and best-looking hybrid on the road

The Detroit News, Ford Fusion Hybrid rolls with Aston Martin grille, 47 mpg

Edmunds Inside Line, 2013 Ford Fusion Hybrid SE Full Test Video

Jay Leno’s Garage, Ford ’12 Focus Electric and ’13 Fusion Hybrid Video

The New York Times, 2013 Ford Fusion, A Winning Ticket of Style and Handling

The New York Times, 2013 Ford Fusion, A Hybrid Done Right, but Not Without Glitches

PureGreenCars, 2013 Ford Fusion Earns IIHS Top Safety Pick

Yahoo Finance, Ford has prettiest, affordable hybrid car, 2013 Fusion Hybrid rated at 47 miles per gallon

Honda Accord

AutoBlog, 2014 Honda Accord Plug-In Hybrid, The Accord Gets Friendly With A Volt-esque Powertrain, 2014 Honda Accord PHEV, Honda Unveils New Hybrid Powertrains

Lincoln MKZ

Edmunds, 2013 Lincoln MKZ Sedan; This Car Won’t Save Lincoln

Mitsubishi Outlander PHEV

Automobile 2.0: The Highly Efficient/Eco-Friendly Plug-in Outlander PHEV

Autoblog, 2014 Mitsubishi Outlander unveiled with new look, standard seating for seven, November 29, 2012

AutoblogGreen, Mitsubishi sets Outlander PHEV debut for January 24 in Japan, December 27, 2012

Inside-Outlander, This is a website devoted to the Outlander.  There is a lot of useful information for those interested in this PHEV SUV.  Sales in Japan have started now.  Orders in the Netherlands are substantial because of a substantial government tax advantage for it in 2013.

Nissan Hi-Cross Concept SUV, Hybrid Hi-Cross Concept Hints At Future Nissan SUV

Nissan Leaf SL

2012 Nissan Leaf SL

Nissan Leaf, 2013 Nissan Leaf Getting Longer Range, Lower Price Tag

CNET, 2012 Nissan Leaf SL review:Nissan builds an electric car for the rest of us

GreenCarReports, 2011 Nissan Leaf Long-Term Update: 25,000 Miles, No Woes

GreenCarReports, 2013 Nissan Leaf Electric Car Revealed In Japanese Trim

GreenCarReports, Nissan Leaf Electric Car: Ultimate Guide, What You Need To Know

The First Nissan Leaf Delivered in Utah, March 28, 2012 to a Very Satisfied Owner in Ivins.  His web site has quite a bit of information on the Leaf and his experience with it near St. George Utah.

Nissan Resonance Concept, Nissan Resonance Concept gives glimpse of next Murano – This isn’t an electrified vehicle but it looks interesting.


Subaru’s First Hybrid Will Be Unveiled In March

Tesla Model X, 2014 Tesla Model X Preview, The most perfect self-propelled vehicle ever?, Tesla Model X Electric Crossover New Interior: Detroit Auto Show Live Pictures

Toyota Camry Hybrid

The Globe and Mail, 2012 TOYOTA CAMRY HYBRID, Hybrid Camry a better buy than the standard model

Toyota Prius C, 2013 Toyota Prius C – REVIEW

TheSunDaily, Small package, big benefits

Toyota Prius V and Plug-in, Some Recent Reviews of the Prius Plug-in/Prius V, 2013 Toyota Prius V – REVIEW

Indo-Canadian Voiceonline, 2013 Toyota Prius v: The bigger, roomier hybrid

Via Motors

Via modifies trucks, SUVs and vans made by GM into electric vehicles with an extended range gas generator.

VW Golf Plug-in Hybrid

Autobloggreen, Volkswagen Golf plug-in hybrid now due in 2014, February 28, 2013

VW CrossBlue Plug-in Diesel-electric Hybrid Concept

Digital Trends, Volkswagen shows off CrossBlue plug-in diesel-electric hybrid concept

GreenCarReports, Volkswagen’s Two Diesel Plug-In Hybrid Concepts

VW Jetta Hybrid

Autoblog, 2013 Volkswagen Jetta Hybrid, More Fun Than A Prius, Less Sensible Than A TDI, February 12, 2013, 2013 Volkswagen Jetta Hybrid Review, Going green without the drawbacks Video and Text

The Detroit News, 2013 compact Jetta Hybrid is a no-compromises eco-friendly car

GreenCarReports, 2013 Volkswagen Jetta Hybrid: First Drive

GreenCarReports, VW: Plug-In Hybrids ‘A Long-Term Trend’, Steps Up For 2013

Technology Tell, VW Touts 7 Cars Over 40 MPG

VW XL1 (High MPG, Not too practical)

GreenCarReports, 261 MPG Volkswagen XL1 Production Confirmed, Debuts Geneva, Feb 21, 2013

Autoblog, 2014 Volkswagen XL1 with Video, March 11, 2013


Enhanced by Zemanta